Privacy Policy

Petalflora.com collect customer personal information to provide Appropriate service and customer support, to communicate/Coordinate with our customers or recipient, to process Customer orders on Correct place and on time, to provide a better and more Familiar shopping experience and to inform you about your Order Status or Order Tracking, and to deliver your gift and message to recipients, to intimate and aware about the special offers and discounts from Petalflora.com. We understand the values and deeply respect the importance of maintaining the privacy of our valuable Customers, Registered Buyers and Users, and have established this Privacy in the favor of Our Valuable Customers/Recipients. 

All customer’s / Recipients contact information, Order placing, messages and delivery date/time entered into the Product delivery Information during the order placing process are stored in our secured merchant server Database. All the purchase Invoices including Billing/ Shipping Information securely kept Into Our database.

Customer’s / Recipient’s information such as choice of flowers/Gifts, country of the senders and the recipients, are used to identify markets that will help to improve our market strategies and the better service toward our valuable Customers / Recipients. The information and the result of analysis are for internal uses only, Shall not be disclosed and will be kept confidentially.

Customer’s / Recipient’s email shall be Used to Communicating Purchases such as Delivery Status, Just to confirm the of placement of an Order, to send purchase Amount Invoice delivery status and Update about the Fulfillment of the Order.

 Petal Flora never Use Customer Contact info such as Phone Number or Email Address or any other way to send updates about our offers unless customer or Recipient allow us to do so.

We never Store your Credit/Debit card or any payment related information. We do not collect any Payment Information during the purchasing process, you will enter your payment information directly into the Safe and secure Payment Gateway. Hence, all your payment information will be collected and secured by the payment gateway directly in most secured way.

We as a petal Flora Surely Know and Understand that the importance of Valuable Personal Information. Your Personal data will be used only for processing  the Order and shall not be Stored anywhere into our database.

By Using Petalflora.com Customers/ recipients are agreed with Our above Privacy Policy. Still if you have any query / Question or Suggestion about our privacy policy please write us on Support@petalflora.com or make a call on +91 9877769611.

Thanks and Happy Shoping

Team Petal Flora